Refund policy

Return & Replacement Policy

At Everlio, customer satisfaction is important to us. Please read our return policy carefully before placing an order.

Returns & Replacements

If you receive a damaged, defective, or incorrect product, you must contact us within 3 days of receiving your order. Requests made after 3 days from the delivery date will not be eligible for return or replacement.

To initiate a return request, please contact our support team with:

Your order number
Photos or videos of the product showing the issue
A brief description of the problem

Once your request is reviewed and approved, we will provide further instructions for the return process.

No Refund Policy

We do not offer refunds on any orders.

Approved return requests will be eligible for a replacement product only, subject to verification of the issue.

Conditions for Return Eligibility

Returns or replacements will only be considered if:

The product is damaged during transit.
The product received is incorrect.
The product has a manufacturing defect.

Non-Returnable Cases

Returns, replacements, or exchanges will not be accepted for:

Change of mind after purchase.
Products damaged due to misuse, negligence, or improper handling.
Minor variations in color, size, or appearance that do not affect the functionality of the product.
Requests made after 3 days from the delivery date.